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FAQ

If you should have any questions not answered below please feel free to email us at: 

info@memoapparel.com

 

What forms of payment are accepted?
We accept Visa, MasterCard, American Express, and Discover.

What is  your return/exchange policy?
Memo Apparel does NOT accept returns unless your item is damaged, the wrong color, wrong size or wrong design. All items are made to order therefore they are made specifically for you. Your satisfaction is important to us. If you fall under the category eligible for a return please make sure all items are unworn and are in their original packaging. Simply email info@memoapparel.com. Unfortunately, MEMOapparel does not cover return shipping fees.

What shipping method do you use / How do I track my package?
Standard shipping for orders in the United States are shipped through USPS via First Class or Priority Mail. You may enter your tracking information that is emailed to you, on USPS.com. If you have any further questions about tracking your package feel free to email us at: info@memoapparel.com

How long does shipping take?
Since our items are MADE-TO-ORDER, standard shipping for orders in the United States may take between 5-7 business days, custom orders may take 10-12 business days.

Do you do custom orders?
We will gladly do orders with your own custom design. Follow the following link: https://www.memoapparel.com/collections/customize-it-all .

How do I wash my socks?
For best results, we recommend hand or machine washing with cold water and hand drying. Do not use bleach.

Are the Nike socks authentic?
Our socks are 100% Authentic Nike Elites. We customize our socks with our own original designs that are then printed on.

What size Nike socksshould I order?

  • Little Kids 3Y – 5Y (Womens 4.5 – 7.5) – Small Socks
  • Big Kids 6 – 8 (Womens 7.5 – 9.5) – Medium Socks
  • Mens 8 – 12 (Womens 9.5+) – Large Socks
  • Mens 12.5 + – Extra-Large Socks
 
What kind of socks are the "Memo Sock"?
We sell our own Memo Socks at a lower cost than our Nike Elites, these socks are 80%polyester, 5%cotton, and 15%spandex. They have a black heel and toe. They will have SAME EXACT design on sock. They fit Men's 6-12 and Women's 7.5-14.

I am interested in purchasing Memo Apparel Socks, who do I contact?
You may email our team for information about bulk orders at: info@memoapparel.com
 
 
 
 
 
 
info@memoapparel.com
(786) 520 - 4485
14380 NE 10th Ave
Miami, FL 33161


NOTE: The Nike swoosh and Nike name are registered trademarks of Nike, Inc. We are an independent apparel and customization website that is in no way affiliated with Nike, Inc.